Privacy Policy

Welcome to ValorantCustoms ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using ValorantCustoms, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the site.

We collect information that you provide directly to us, including: **Account Information:** - Riot Games account information (via Riot Sign On) - Username and tagline - Email address - Region/server preference **Profile Information:** - Game statistics and match history - Tournament participation data - Leaderboard rankings and ratings - Player card and rank information **Usage Data:** - Log data (IP address, browser type, pages visited) - Device information - Cookies and similar tracking technologies **Communication Data:** - Messages sent through our platform - Support requests and feedback

We use the information we collect for the following purposes: - **Account Management:** To create and manage your account, authenticate your identity via Riot Games - **Service Provision:** To provide custom game matchmaking, tournaments, and leaderboard services - **Statistics & Rankings:** To calculate and display player statistics, rankings, and achievements - **Communication:** To send you updates, notifications about tournaments, and respond to inquiries - **Improvement:** To analyze usage patterns and improve our services - **Security:** To detect and prevent fraud, abuse, and security incidents - **Legal Compliance:** To comply with applicable laws and regulations

We may share your information in the following situations: **Public Information:** - Your username, rank, statistics, and tournament results are publicly visible on leaderboards and profiles - Match history and game performance data may be visible to other users **Third-Party Services:** - Riot Games (for authentication and game data) - Analytics providers (anonymized usage data) - Hosting and infrastructure providers **Legal Requirements:** - When required by law or legal process - To protect our rights, privacy, safety, or property - In connection with a merger, acquisition, or sale of assets We do NOT sell your personal information to third parties.

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to: - Comply with our legal obligations - Resolve disputes - Enforce our agreements - Maintain security and prevent fraud You may request deletion of your account and associated data at any time by contacting us.

We implement appropriate technical and organizational security measures to protect your personal information, including: - Encryption of data in transit (HTTPS/TLS) - Secure authentication via Riot Games OAuth - Regular security assessments - Access controls and monitoring However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Depending on your location, you may have the following rights: - **Access:** Request a copy of your personal data - **Rectification:** Request correction of inaccurate data - **Deletion:** Request deletion of your personal data - **Portability:** Request transfer of your data - **Objection:** Object to certain processing of your data - **Restriction:** Request restriction of processing To exercise these rights, please contact us at info@valorantcustoms.nl

We use cookies and similar technologies to: - Keep you logged in - Remember your preferences - Analyze site traffic and usage - Improve our services You can control cookies through your browser settings. Disabling cookies may affect the functionality of our services.

Our website may contain links to third-party websites (e.g., Riot Games, Discord, Twitch). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

ValorantCustoms is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to such transfers.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically.

If you have any questions about this Privacy Policy, please contact us: **Email:** info@valorantcustoms.nl **Discord:** Join our Discord server for support We will respond to your inquiry within 30 days.